We have taken numerous actions to do our part in helping limit the spread of the virus, while remaining open where possible to provide our homeowners with products and services that could be key to contributing to the safety, security, and health of their homes and families.
For homeowners in areas where in-home consultations and installations are still permissible and who would like to keep or schedule their scheduled design consultations, we are following CDC guidelines for businesses, including revamped health precaution policies for one-on-one interactions, including:
• Frequent handwashing/sanitizing
• Practicing social distancing and limiting contact (including handshakes)
- Taking temperatures of all of our employees at the start of each day
And, of course, if you need to postpone your appointment until a later date because you or someone in your household is ill, or simply because you are not comfortable meeting with us at this time, we understand.
When it comes down to it, it is you, our homeowners, who have the final say in how and when we work with you. Your comfort level inviting us into your homes—whether it is in-person or virtually—is paramount. As always, we are honored and humbled by your invitation, and we look forward to helping you with your home improvement projects- now and in the future.
We will continue to monitor this situation and adjust as necessary to provide the safest possible outcomes for our homeowners and team members.